සිංහල | தமிழ்
Your safety while browsing MyAuto.lk is our top priority. We are committed to providing a secure and trustworthy platform for buying and selling vehicles. To help ensure a safe online experience, please review the following guidelines and tips.
General Safety Tips
Protect Your Personal Information
- Never share your personal information, such as your full name, address, phone number, or financial details, with anyone you do not trust. Use the MyAuto.lk messaging system for communication instead of personal email or phone.
Verify Buyer and Seller Identities
- Always verify the identity of the buyer or seller before engaging in any transaction. If something feels off or too good to be true, trust your instincts and proceed with caution.
Meet in Safe Locations
- Arrange to meet in public places, such as coffee shops or shopping centers, when meeting a buyer or seller in person. Bring a friend or family member with you for added security.
Use Secure Payment Methods
- Avoid cash transactions; use secure payment methods such as bank transfers or escrow services. Be cautious of buyers or sellers requesting unusual payment methods, such as gift cards, crypto payments or wire transfers.
Recognizing Scams
Suspicious Listings
- Be wary of listings with unusually low prices or unrealistic offers. Look for signs of a potential scam, such as poor grammar, misspellings, or requests to communicate outside the MyAuto.lk platform.
Fake Emails and Phishing Attempts
- Be cautious of emails or messages claiming to be from MyAuto.lk that ask for personal or financial information. MyAuto.lk will never ask for your password or financial details via email.
Pressure Tactics
- Avoid buyers or sellers who pressure you to make quick decisions or payments. Take your time to research and verify the legitimacy of the transaction.
Reporting Issues
Report Suspicious Activity
- If you encounter any suspicious activity or believe you have been targeted by a scam, report it to MyAuto.lk immediately. Use our reporting tools available on each listing or contact our support team directly.
Stay Informed
- Keep yourself updated on the latest safety tips and scam alerts by visiting our blog or help center regularly. Stay informed about common online scams and how to protect yourself.
Our Commitment
At MyAuto.lk, we are dedicated to ensuring a safe and secure browsing experience for all our users. Our team continuously monitors the platform for suspicious activities and takes swift action against fraudulent listings and users. By following these guidelines and staying vigilant, you can help protect yourself and enjoy a safe browsing experience on MyAuto.lk. Should you have any questions or need assistance, please do not hesitate to contact our support team.
